Integrity, Intent and Communication, something that is a tough thing to perfect. Personally I have had a challenging week with a variety of different obstacles to overcome. This morning I was feeling a little down so I called my close friend in Toronto for advice. Besides being an outstanding friend, he highly established and respected in corporate dental. His advice to me was second to none and I wanted to share it. “Savannah, you have to understand that sometimes there are no rights and wrongs in life, and when you make decisions and you do what you feel is best that is all you can do.” He and I don’t text, we call, we tell each other how things are, not what we know we want to hear. The reason this works is that we are better to understand each others intentions and integrity based on the way we openly communicate. When dealing with patients, coworkers, friends, business connections, negotiations ect; remember that you need to understand where people are coming from and what message they are trying to convey. We all have bad moments and bad days. Often times we get frustrated and we don’t express what we actually mean. Listen, respect, understand and help. Asking someone how you can help them today will make them smile. Isn’t that the goal?