I’ve had a very interesting week as usual but the thing that has been the hardest is to see communication lapse with my team, my friends teams and team members of clinics I don’t even know.
Good communication is the key to every relationship in life. When choosing to leave their office or asking me for advice on what to do in difficult situations with their dentists and team members I am finding the origin of these “issues” are from lack of communicating.
When experiencing “tough situations” 1) Think and analyse what is going on. What are the possible outcomes? What are the others involved in the situation feeling like? Is there anything I can do easily to make things better? 2) Sleep on it! Sometimes we get frustrated in the moment but it is best often to think about things for a day before reacting 3) Talk it out… I’m not kidding! Most of the time when I ask team members why they are leaving they tell me a variation of reasons. Next I ask them if they have discussed with their manager/owner and they say “Things won’t change so I haven’t bothered.” The reality is that most dentists and managers value their team members and they want you to be happy. If you clearly convey what you are feeling and why most people understand, be open-minded when discussing concerns and ideas.
If you’re not sure how to approach someone, talk to me. That’s what I’m here for, I LOVE to see success in working things out. Most of the time it’s worth it. If you’re thinking of quitting, remember why you chose your position in the first place. Know what you have and appreciate the good with the bad. Bottom line is that you need to be happy, achieve your own happiness!
